Our address

Tintern House
William Brown Close
Llantarnam Park
Cwmbran
NP44 3AB

Start a new claim

You can start your claim online with our handy Free PPI Check form, but if you’d rather speak to one of our friendly advisors over the phone, you can call us free on 0800 355 0000.

New Claims Team opening hours:
8.30am – 8.30pm, Monday – Wednesday
8.30am – 6pm, Thursday - Friday

Existing customers

Looking to get real time updates relating to your ongoing PPI claim? Why not activate your online account today?

Click here to Log in or register for updates

Follow the on screen instructions to get started and keep up to date with your claim progress in a live, online environment.

Still want to talk to someone?

If you are looking to get an update on the progress of your ongoing PPI claim please contact our dedicated Customer Care team on 01633 705 081. For general queries contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Customer care opening hours:
9am – 5pm, Monday – Friday

Missing details?

If we have contacted you to obtain missing details in order to progress your PPI claim please contact the Basis of Claim department on 01633 712 838.

Basis of Claim department opening hours:
8.30am – 8.30pm, Monday – Wednesday
9am – 5pm, Thursday - Friday

Fee payment

If you are contacting us to make a fee payment, you can make a payment online here. Otherwise, the Completions Team are here to help you. Please call 01633 712 842.

Completions Team opening hours:
8.30am – 8.30pm, Monday – Wednesday
9am – 7pm, Thursday – Friday


Recruitment 

To see all of our current vacancies please visit our dedicated Careers page on lifeatwefightanyclaim.com.

Call: 01633 712 763

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Corporate enquiries

Please find the contact deals on the Press Contacts page.


Have a complaint?

We're really sorry that our service hasn't met your expectations. In the first instance, please call our customer care team to see if they can help.

For information on our complaints process, please click here.