Contact Us

For general questions, please read our FAQs.

Start a new claim

You can start your claim online with our handy free PPI check form, but if you’d rather speak to one of our friendly advisors over the phone, you can call us free on 0800 355 0000.

General Enquiries

For general enquiries, please contact us at [email protected]. Alternatively, if you’d like to speak to a member of our dedicated customer care team, please call us on 01633 705 081. Our team are available between 9am and 5pm, Monday to Friday.

Customer care opening hours: 9am-5pm, Monday-Friday

Claim Investigation Department
If we have contacted you to obtain missing details in order to progress your PPI claim, please contact our Basis of Claim department on 01633 712 838.
Basis of Claim opening hours: 9am-7pm, Monday-Thursday & 9am-5pm, Friday
Fee Payment
If you would like to make a payment, you can do this online here, or call the team on 01633 712 842. 

Completions opening hours: 9am-7pm, Monday-Thursday and 9am-5pm - Friday


To see all our current vacancies, please visit our dedicated careers page here.

If you'd like to speak to a member of the recruitment team, you can reach them on 01633 712 763 or by emailing [email protected]

Our address

We Fight Any Claim
Tintern House
William Brown Close
Llantarnam Park
NP44 3AB

Press Contacts

For press information, please contact [email protected]