Help & Guidance

Our help centre is designed with you in mind, whether you are an existing customer with a query or simply thinking about making a claim.

If you need further information, please contact a member of our customer care team by emailing [email protected] or call us on 01633 705081. Our team is available between 10 am and 2 pm, Monday to Friday, however, the lines will close at 1:30 pm to ensure that we can answer all calls.  Please note that all calls are recorded for compliance purposes.